Contact US

Stay up-to-date with our newest events,

seasonal specials, promotions, and health news.

Ask Us?

Tony Automotive: Driven by Excellence

8041 Queenair Drive, Gaithersburg, Maryland 20879, United States

Privacy Policy:

(SMS & Customer Data)
Tony Automotive collects customer information such as names, phone numbers, and email addresses for the purpose of scheduling appointments, sending service updates, and providing requested support. We do not sell, share, or transfer personal information, including mobile numbers and SMS consent, to third parties for marketing or promotional purposes. Customer information is used solely to deliver services and communication requested by the customer.
Customers may request to update or delete their information at any time by contacting us. All personal data is stored securely. Message and data rates may apply. Reply STOP to opt out of SMS messages.

General Use

Tony Automotive provides automotive repair and maintenance services. By using our website or contacting us, you agree to use our services only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to update or modify these Terms at any time. Continued use of our services means you accept those changes.

Appointments & Service Estimates

When booking an appointment, you agree to provide accurate contact information.
Service estimates are provided based on initial diagnostics and may change if additional issues are discovered. Tony Automotive will notify you before performing any additional work that may increase the cost.

You agree not to leave a vehicle on the premises without proper check-in or authorization.

SMS Terms

By providing your phone number, you consent to receive:

Appointment reminders

Service updates

Estimate approvals

Pickup notifications

Customer support messages

Optional promotional offers (only if you opt in)

Message frequency varies. Message and data rates may apply.

Opt-Out: You may unsubscribe at any time by replying STOP.
Help: For assistance, reply HELP or contact us at:
Phone: +1 (240) 479-6023
Email: [email protected]

We do NOT sell, share, or transfer your phone number to third parties for marketing purposes.

Privacy Policy

Last Updated: [Insert Date]

Tony Automotive (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, visit our shop, or interact with us through SMS, phone, or email.

1. Information We Collect

We may collect the following information:

Personal Information:

Name

Phone number

Email address

Vehicle information

Appointment details

SMS opt-in consent (including timestamp)

Automatically Collected Information:

IP address

Browser type

Device identifiers

Pages visited

Service-Related Information:

Repair history

Estimates and approvals

Communication logs (SMS, calls, emails)

2. How We Collect Information

We collect information when you:

Submit forms through our website

Complete in-person intake forms

Call, text, or email us

Interact with us on social media

Text a keyword to opt into SMS updates

When providing your phone number, you will see a clear disclosure stating:
“By providing your number, you agree to receive SMS messages from Tony Automotive. Message & data rates may apply. Reply STOP to unsubscribe.”

3. How We Use Your Information

We use your information to:

Schedule and confirm appointments

Send service updates

Provide estimates and process approvals

Notify you when your vehicle is ready

Send appointment reminders

Offer customer support

Improve our services

Send promotional offers (only if you separately opt in)

We do not sell, share, rent, or trade your personal information or phone number to third parties for marketing purposes.

4. SMS Messaging Policy

By opting in, you agree to receive SMS messages including:

Appointment confirmations

Reminders

Service updates

Estimate approvals

Vehicle pickup notifications

Customer support messages

Optional promotional messages (only if you explicitly opted in)

Message frequency varies. Standard message and data rates may apply.

Opt-Out Instructions:
You may opt out at any time by replying:

STOP

UNSUBSCRIBE

CANCEL

QUIT

Help Instructions:
Reply HELP or contact us at:
Phone: +1 (240) 479-6023
Email: [email protected]

We do NOT share or sell your phone number for marketing.

5. How We Protect Your Information

We use multiple security measures to protect your personal data, including:

Encrypted databases

Firewalls

Access-controlled systems

Regular security audits

Limited employee access

We do not store full payment card numbers.

6. Data Retention

We retain your information only as long as necessary for:

Service completion

Legal compliance

Warranty purposes

Customer support

Record-keeping

You may request deletion of your information at any time.

7. Data Sharing

We only share information with trusted service providers needed to operate our business (e.g., scheduling systems, SMS gateways).
These partners may not sell or use your information for marketing.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and user experience.
You may disable cookies in your browser settings.

9. Children’s Privacy

We do not knowingly collect information from children under 13.
If we become aware of such data, we will delete it immediately.

10. Your Rights

You may request to:

Access your information

Update or correct your information

Delete your information

Withdraw SMS consent

Opt out of promotional messaging

To exercise your rights, contact us using the information below.

11. Promotional Messaging Consent

Promotional SMS messages are optional.
You will only receive marketing texts if you separately choose to opt in through:

A checkbox

An intake form

A keyword (e.g., JOIN)

Verbal recorded consent

Transactional service messages do not require separate consent.

12. Contact Information

For privacy concerns or data requests, contact:

Tony Automotive
Phone: +1 (240) 479-6023
Email: [email protected]

13. Policy Updates

We may update this Privacy Policy periodically.
The “Last Updated” date reflects the most recent version.
Continued use of our services means you accept any updates.